Mark Harvie-Watt
Articles
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Jargon Buster
General terms: 301 redirect Simply put this is when we send traffic (people accessing the site) to a new URL. They are implemented for numerous reasons such as a site moving to a new dom...
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How to assign a ticket?
Once a ticket is created it will be assigned to the project lead by default. If you wish to assign it to someone else, type in their name and select it from the list. Assigning the ticket to the c...
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Labelling ISBN Formats, by Default (from ONIX)
We’re referring here to the format description - e.g. Hardcover, Paperback etc. By default we pull through values from the ProductForm field from Onix. ProductForm Onix 2.1 value list: ONIX Co...
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Title Grouping
We group different formats of the same title on product details page, e.g. https://www.marlboroughpublishing.com/9781481309042/via-roma/The default grouping parameters are:- product title- contrib...
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How do I change the date format on the Product Details Page?
Change date format On the left hand side of module, click on either the publication date or Sales date drop-downs. Date format drop-downs will show Choose the date format you would like, and S...
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How do I change the supafolio product extras (tabs)?
Supafolio Product Extras Supafolio product extras allows you to create a new tab on the product page, however it will only allow to add just one tab per product. Steps: Login to WP admin Select ...
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How to add an attachment?
Attachment - you can attach any supporting documents by browsing it from your computer or by dragging and dropping files into the box You can find all files attached to the ticket below the o...
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Uploading Directory and Naming Convention of Interior Images
FTP location: images/interior-images folder Naming convention: each image file should be named with the following pattern isbn13.01.jpg, isbn13.02.jpg, etc., for example, if 9780297843795 has 3 in...
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What is the image size for a home screen banner?
Recommended image size is 1900px wide by 450px high(unless “Use original image dimensions” feature is enabled)
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How do I make or change collections?
How to Manually create a collection: Login to WP admin. Select Supafolio. Select Modules A screen will appear that has all previous modules created and their shortcodes. Click add new at ...