Mark Harvie-Watt

1. General information
2. Tips and Tricks

We advise all customers to read about what cache is and what it does before deleting their cache. Links with step by step directions are below for the most common used browsers and devises. If the...

• Edited 21 June 2023 13:52
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1. Metadata explained
2. Onix

1. A keyword is a focused word that describes the book or a post.   2. Keywords define the content and are what people are searching - https://www.editeur.org/files/ONIX for books - code lists/ONI...

• Edited 13 April 2023 15:31
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1. Metadata explained
2. General

1. A keyword is a focused word that describes the book or a post.   2. Keywords define the content and are what people are searching - https://www.editeur.org/files/ONIX for books - code lists/ONI...

• Edited 13 April 2023 15:30
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1. General information
2. Billing

Charges and Fees  Supadu believes in fair pricing that matches the level of service we provide. An overview of how we determine pricing per ticket can be seen below.   Ticket Charge: Your chosen...

• Edited 14 April 2023 15:50
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1. Help with your Wordpress site
2. General

These are the basic steps to add menu items in the WordPress admin: Login to WordPress admin Go to Appearance > Menus Choose and select menu to edit   Add menu items from pages, posts, or c...

• Edited 26 July 2023 10:04
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1. Using Support
2. Jira

Creating a ticket - how to log an issue: The system we use to log any support request is Jira. Each of our clients should already have a Jira representative set up. If you have problems accessing J...

• Edited 26 July 2023 09:53
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1. Metadata explained
2. General

Most clients use either BISAC (US industry standard) or BIC (UK industry standard) codes to manage their categories. Occasionally, clients prefer to use their own set of custom categories instead...

• Edited 13 April 2023 15:15
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1. Metadata explained
2. Onix

Automatic is using these onix nodes:   (1) Product Availability (Onix 3.0 only) - We can use<Product Availability> <j396>We will need to know exactly which from the following codes to include or e...

• Edited 13 April 2023 15:09
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1. Help with your Wordpress site
2. Supafolio

 Book Details Page Module This module is used to show and hide different elements of your product page, as well as allowing you to make date format changes.   Accessing the module Login to your ...

• Edited 12 April 2023 15:19
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1. Help with your Wordpress site
2. General

Change books in a Module  (collection, Carousel, Grid, or List)   Login to WP admin. Select Supafolio.  Select Modules A screen will appear that has all previous modules created and their shortc...

• Edited 26 July 2023 10:06
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